Real-time communication with applicants
Send and receive messages directly within the application workflow—no third-party tools required.
SMS Messaging
Send, Track & Automate Conversations at Scale
Power applicant communication with built-in SMS—send reminders, request documents, and share updates. Every message stays inside the lending workflow, logged for audit and visibility.
Real-time delivery & read receipts
Templates + smart variables
Triggers & automations
Hi John! 👋 This is Futa. Quick check-in — do you have a few minutes to complete your application today?
Hey, yeah I saw that. Just haven’t had time yet.
No worries — you’re pre-approved up to N$5,000. Reply YES to continue, or HELP for support.
YES
Great ✅ Upload your latest payslip here: futa.link/docs
Templates with smart variables
Personalize at scale using dynamic fields like , , and .
Triggers & automations
Automatically message applicants on stage changes, document requests, payment reminders, or inactivity.
Feature
Agent + automated messaging, in one place
Agents can send messages manually or trigger automated updates at key milestones. SMS becomes a native part of your workflow—not an afterthought.
Feature
Templates that feel personal
Create reusable templates with smart variables like and . Keep tone consistent and compliant, while still feeling human.
Feature
Setup & manage instantly
Get up and running fast—choose verified numbers or provision one in minutes. Assign numbers per team or agent and manage permissions from admin settings.
Feature
Notifications that drive action
Agents see delivery confirmations, read receipts, and instant replies. Never miss a follow-up—every message is logged for audit and visibility.
Elevating your lending workflow, one message at a time.
Convert more applicants, reduce drop-offs, and keep compliance teams happy—without adding extra tools.
For lending leaders
Unlock higher conversion
Reduce applicant drop-offs by embedding direct communication into your lending process.
For agents & loan officers
Reach applicants instantly
Send pre-approved messages or real-time texts—every message stays in context and action-ready.
For compliance & risk teams
Stay audit-ready
Ensure templates, opt-out protocols, and audit requirements are followed—with full visibility.